ThankYourFam Creator Terms of Service

These terms are the agreement between you (the creator who opens an account) and PREP Technologies, 30A Kamla Nagar, Agra, Uttar Pradesh 282005, India, trading as ThankYourFam ("we", "us"). By opening an account you agree to them. Fans who enter your giveaways are covered by the Official Rules and the Privacy Policy, not these terms.

1. What we do

ThankYourFam runs a monthly fan-appreciation giveaway for you. Each month we:

• host your giveaway page at thankyourfam.com/your-slug with this month's gift, a countdown, and a free entry form,
• generate and publish Official Rules for that month,
• collect entries, confirm emails, record optional bonus entries and referrals, and filter fraud,
• pick one winner with a published, verifiable random draw,
• contact the winner, collect their US shipping address, and verify eligibility,
• buy a creator-branded gift from a print-on-demand partner and ship it to the winner,
• give you a winner announcement kit and an export of your entrants.

In the Official Rules we are the "Sponsor and Administrator" and you are the "Host". Fans never pay to enter. We are a service to you, not a merch store or a fan club.

2. Who can sign up

You must be 18 or older, have authority to bind the channel or brand you register, and be able to run a US-only promotion. You must not be on a US or Indian sanctions list. One account and one free month per YouTube channel. You and your household cannot enter or win your own giveaways.

3. Plans and prices

All prices are in US dollars. Both plans include bonus entries, referrals, official rules, the draw, winner handling, shipping, and entrant export. Each tier has a gift cost cap; the catalog only shows gifts that fit your plan. We may change prices with 30 days' notice by email.

4. Free first month

Your first month is free. You add a card when you sign up. We charge nothing until the end of day 30, then bill your plan price and every month after. Cancel before then and you pay nothing. The free-month giveaway runs fully, including the gift. We may close the free offer at any time for new sign-ups.

5. Billing

• Your subscription renews monthly on the same day you first paid, until you cancel.
• Payments are processed by Razorpay. We do not see your full card number.
• If a payment fails, we retry over 7 days and email you. Any giveaway already open runs to its close and the draw still happens. No new giveaway opens until payment succeeds, and your page shows "paused".
• Prices do not include any sales or similar tax that your state may charge on software services. If we must collect it, it is added to your invoice.

6. Cancelling and refunds

• Cancel any time from your dashboard, with one click.
• Cancellation takes effect at the end of the cycle you have paid for. The giveaway that is open when you cancel runs to its close, the winner is drawn, and the gift is shipped. We promised your fans.
• We do not refund partial months. If we fail to run a draw or ship a gift for a month you paid for, and it is our fault, we refund that month in full.
• Your entrant export stays available for 30 days after cancellation. After that we keep only what the Official Rules and law require (see Privacy Policy).

7. The monthly cycle

Your first cycle starts when you finish onboarding; each later cycle starts the day after the previous close. Entries open on day 1 and close on day 28 at 23:59 in the US time zone you choose. The draw runs on day 29. The Official Rules for a month are generated when it opens and cannot be changed afterward, by you or by us. Pick next month's gift from the catalog before each cycle opens; if you do not, we repeat your last choice.

8. The gift

• We buy the gift from a print-on-demand partner (currently Printful, with Printify as backup) after the winner's claim is verified. Nothing is ordered before a valid claim.
• The gift carries your logo in a layout from our templates. You approve a mockup at onboarding and whenever you change your logo or gift.
• Gifts ship only to US addresses. We pay the item, printing, shipping, and any sales tax. If the item is unavailable we substitute one of equal or greater value from the catalog and tell you.
• If the parcel is lost or damaged, we replace it. One size exchange per win where the supplier allows.
• The approximate retail value of every gift is under $50. We will not run larger prizes, pooled prizes, or cash prizes.

9. Your branding

You keep all rights to your name, logo, and artwork. You give us a non-exclusive licence to use them to run your giveaways: printing on the gift, showing on your giveaway page and rules, and in winner announcement assets. You promise that you own the artwork or have permission to use it, and that it does not include anyone else's trademark, including platform logos such as the YouTube play button. We may decline artwork that infringes, that a supplier rejects, or that is hateful, sexual, or unlawful.

10. Promoting your giveaway

You are responsible for how you announce it. When you promote on YouTube or elsewhere you must:

1. Link to the Official Rules in the video description, pinned comment, and community post.
2. Say it is free to enter, no purchase necessary, US residents 18 and over.
3. Never say or imply that YouTube, Google, Meta, X, TikTok, or Discord sponsors, endorses, or is involved. No platform logos in thumbnails.
4. Never tie entries to subscribing, liking, commenting, watch time, or any YouTube metric. You may ask people to subscribe; you may not reward it.
5. Never offer entries for sharing, reposting, or tagging on Instagram or Facebook, and never run "post the most" mechanics on X.
6. Do not promote the giveaway through YouTube ads.
7. Keep the prize, dates, and draw method exactly as the Official Rules state. Do not promise extra prizes, early draws, or special treatment.
8. Announce the winner only as first name, last initial, and state, using the kit we provide. Never show an address or email.
9. Follow each platform's own rules and the YouTube Community Guidelines.

We give you announcement text that follows these rules. Use it or match it.

11. The draw and the winner

• You cannot pick, change, or influence the winner, and you cannot see the result before the winner and the public draw record do. Requests to pick a specific winner are refused.
• If the winner claimed a bonus entry for following you, we may ask you to confirm the follow within two days. If you do not answer, we treat it as confirmed.
• Do not contact the winner for their address or to arrange your own shipping. We handle that.

12. Your entrants' data

• We collect and process entrant data under our Privacy Policy. You get, in your dashboard and as a CSV export, the first name, email, entry count, and marketing opt-in status of each confirmed entrant. You do not get addresses, phone numbers, or IP data.
• You may add to your own mailing list only entrants whose opt-in status is "yes". You may use the rest only to run and verify the giveaway. We log opt-in status and timestamps so you can show consent to your email provider.
• Once exported, you are responsible for that data under US law, including CAN-SPAM. Honour unsubscribes within 10 business days, include your postal address, and never sell or share the list.
• If we receive spam complaints or an entrant tells us you emailed them without opt-in, we may suspend your account and remove your access to the export.

13. Things you must not do

• Charge fans, require a purchase, membership, donation, or any payment to enter, or sell entries in any form.
• Run your own parallel draw or announce a different winner.
• Create fake entries, use multiple accounts, or encourage fans to.
• Register a channel you do not control, or a channel that mainly targets children under 13.
• Use the service for content that is hateful, sexual, violent, fraudulent, or unlawful, or for political campaigns.
• Scrape, reverse engineer, resell, or sublicense the service.

14. Suspension and closing

We may suspend or close your account for breaking these terms, for platform or supplier rejections we cannot resolve, or for non-payment. If a giveaway is open when that happens, we still run it to the close and ship the gift unless fraud makes that impossible, in which case we post a notice for entrants. You may close your account at any time under section 6.

15. What we promise and what we do not

We work to run every draw and shipment on time. We do not guarantee uninterrupted service, a particular number of entrants, subscriber growth, or that any platform will treat your channel kindly. The service is provided as is, and we exclude any warranty the law lets us exclude.

To the extent the law allows, our total liability to you for any claim in a given year is limited to the fees you paid us in the three months before the claim, or $100 if higher. We are not liable for lost revenue, lost audience, platform strikes, or indirect or consequential loss. Nothing in these terms limits liability for fraud or for anything that cannot be limited by law.

16. Covering us

You will compensate us for claims, fines, and reasonable costs arising from your artwork, your promotion of the giveaway in breach of section 10, your use of exported entrant data, or your breach of these terms.

17. Changes to these terms

We may update these terms. We will email you at least 14 days before a change takes effect. If you keep using the service after that, the new terms apply. If you do not agree, cancel before the date and you owe nothing further.

18. Transfer of this agreement

We may transfer this agreement and your subscription to a successor company that takes over the ThankYourFam service, with notice to you and no change to your price or plan. You may not transfer your account.

19. Governing law and disputes

These terms are governed by the laws of India, and the courts of Agra, Uttar Pradesh have jurisdiction, except that nothing here takes away rights you have under the consumer protection laws of the US state where you live that cannot be waived. Before any formal step, email hello@thankyourfam.com and give us 30 days to fix the problem. Claims are brought individually, not as a class.

Why India: we are an Indian company with no US entity yet, and an Indian clause is the one we can actually stand behind in court. The carve-out keeps US creators' non-waivable rights intact. See the open items below.

20. Contact

ThankYourFam, operated by PREP Technologies, 30A Kamla Nagar, Agra, Uttar Pradesh 282005, India. hello@thankyourfam.com.